Privacy / Personal Data
At BeachLabs.org we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. We will not sell your data or use it for any other purposes than this.
From time to time we would like to contact you with details of other services, content and resources we provide. By providing us with your email address, you are opting into our terms and services agreement, you are providing consent for us to contact you in regards to these items. If at any time you no longer wish to receive email communication from us, please let us know immediately by replying to the email you received or by clicking the unsubscribe button on any of our emails.
We do use outside third party GDPR compliant partners like Intercom, Segment and Kissmetrics, Google Analytics and Autopilot. For a list of all the marketing companies we work with, please email info@BeachLabs.org.
If at anytime you would like to download the data we have on file, please file a request with info@BeachLabs.org and we will provide a secure download link within 72 hours.
Delivery Time
Our standard delivery time is currently 10 business days from the time that you submit your order. The term “standard delivery” refers to orders which are our standard or oversize prints and don’t include additional services on the order. Some of our services and printing methods will add to the standard delivery time. Please view each add-on service on our website for the latest delivery time for each service. If you have a specific deadline (see In-Hands Date below) that you need to have met, please notify us when placing your order. Taking more than 24 hours for approving your order will add to your delivery time. Rush Fees may apply to orders needing a quicker delivery time than what our standard delivery time offers. BeachLabs.org will not be held responsible for missing deadlines due to weather conditions, power supply interruptions, vendor shortages and errors, shipping errors, or any acts of God. If we expect or foresee any problems in advance, we will be sure to notify you and work with you to rectify them.
Payment Terms
Payment is due in full to complete your order.
Artwork Creation & Ownership
All artwork created by BeachLabs.org is the sole property of BeachLabs.org.
Out of Stock Items
BeachLabs.org will not be responsible for items that are out of stock. All purchasing of product is done on an order-by-order basis. Very few goods are stocked at our facilities. We do our best to provide you with an accurate inventory prior to your order being placed, but we cannot “hold” goods from the time you receive a quote to the time you actually place the order. Should items become out of stock, we will do our best to find a replacement and get it approved by you prior to using it for your order.
Garment Subjectivity
BeachLabs.org will not be responsible for you not liking the garment printed on or the printed artwork. We do our very best to make sure you have selected a garment that you will expect and matches your needs, but we also expect you to do some research on your own. We do our best to provide garment size specs for each product listed on our website.
Care Instructions
In order to ensure image longevity and vibrancy, we recommend machine wash cold, tumble dry low for all water based and discharge ink prints. Foil prints should be washing inside out and line dried. All goods should be washed before wearing, especially allover prints.
Hand
Prior to a first wash, it is completely normal to feel a slight “hand” with discharge ink on the shirt. Once the shirt has been washed, this feeling generally goes away and the hand is very soft and smooth. If specialty or high opacity inks are requested, the hand can vary and be more apparent.
Shipping
We ship via UPS & FedEx. A tracking number will be sent to you shortly after your order has left our facility. BeachLabs.org will not be responsible for shipping transit complications for any reason such as errors, weather, strikes, or otherwise. Shipping time is not included in our delivery times. Shipping expenses are the sole responsibility of the customer and will be added to your invoice unless otherwise agreed upon prior to your order. BeachLabs.org assumes no responsibility for goods once they have left our facility. We will not be responsible for shipping to a wrong address if it was listed on your order and you failed to correct your shipping address.
Removing Tear-away Tags / Labels
If your shirts come with tear-away tags, you may choose to tear them out. Please be aware that tear-away tags may leave small pieces of the tag in the shirt seam. We are not responsible for removing all pieces of the tag, should some remain in the seam.
Social Sharing
We enjoy showing off your product and our craft to the world. It’s a great way to showcase our skills and send some of our followers and fans your way as well. We do this by taking photos and posting them online via social platforms, such as, but not limited to, Instagram, Facebook, Twitter, and Pinterest.
Guarantee
We fully stand behind our work. If for any reason we make a mistake in fulfilling your order and it is not what was agreed upon and falls outside of these Policies, we will gladly replace your order within 10 business days. We do not offer refunds.
Terms & Conditions
These Policies may also be referred to as Terms & Conditions and vice-versa. BeachLabs.org reserves the right to change its Terms & Conditions at any time without notice.
Holidays
BeachLabs.org will observe national holidays in the United States. These holidays will not count as production days towards delivery times.
Questions
If you have any questions regarding our Policies, please call or contact us before placing your order. Our goal is to set clear expectations to ensure our working relationship is pleasurable for all parties involved. Thanks again for ordering from us, let’s save our beaches and the planet!